Shanghai Xiangju Network Technology Co., Ltd. | Legal Representative: Gan Junlie
Email: service@roveky.com | Telephone: +86 17873331413
Registered Address: Room JT7114, 3rd Floor, Building 2, No. 501 Pan'an Road, Jiading District, Shanghai
roveky™ is owned and operated by Shanghai Xiangju Network Technology Co., Ltd.
Customer Service
Our customer service team can assist with product information, order questions, delivery concerns, return requests, incorrect or damaged products, and general store inquiries.
Telephone: +86 17873331413
Customer Service Hours: 8:00 AM–10:00 PM
Email: service@roveky.com
When contacting us about an existing order, please include the relevant order reference and product name so the request can be identified efficiently.
For damaged, defective, missing, or incorrect products, photographs may help us review the issue. For cosmetic product questions, identify the exact item involved and provide a clear description of your concern.
The registered business address above is provided for business identification and correspondence. Do not send returns there unless customer service specifically provides that instruction.
Contact Shanghai Xiangju Network Technology Co., Ltd. at service@roveky.com.