Terms and Conditions

Shanghai Xiangju Network Technology Co., Ltd. | Legal Representative: Gan Junlie
Email: service@roveky.com | Telephone: +86 17873331413
Registered Address: Room JT7114, 3rd Floor, Building 2, No. 501 Pan'an Road, Jiading District, Shanghai

roveky™ is owned and operated by Shanghai Xiangju Network Technology Co., Ltd.

These Terms and Conditions apply to store services and orders submitted through the roveky™ website.

Product Information

We aim to present product descriptions, images, cosmetic characteristics, usage information, available variations, and other relevant details as clearly as reasonably possible.

Minor differences may occur because of photography, display settings, packaging revisions, or ordinary production variations.

Customer Information

Customers are responsible for providing accurate contact and delivery information. If an error is identified after an order is submitted, contact service@roveky.com or +86 17873331413 promptly.

Changes cannot be guaranteed after fulfillment has started.

Product Use

Customers should review the information and instructions associated with each cosmetic product before use. Individual results, appearance, or suitability may vary according to personal circumstances and product characteristics.

Returns and Customer Support

Eligible returns and refunds are handled according to the published Return Policy. Questions concerning damaged, missing, incorrect, or defective products should be reported with sufficient order information.

Contact Shanghai Xiangju Network Technology Co., Ltd. at service@roveky.com.