Shanghai Xiangju Network Technology Co., Ltd. | Legal Representative: Gan Junlie
Email: service@roveky.com | Telephone: +86 17873331413
Registered Address: Room JT7114, 3rd Floor, Building 2, No. 501 Pan'an Road, Jiading District, Shanghai
roveky™ is owned and operated by Shanghai Xiangju Network Technology Co., Ltd.
What type of products does roveky™ offer?
roveky™ focuses on cosmetics and everyday beauty products. Product details, available shades, formats, and usage information are shown on the relevant product page.
How should I use a cosmetic product?
Follow the instructions supplied with the individual product and review the relevant product page before use.
How should cosmetics be stored?
Unless otherwise stated, keep products properly closed and store them away from excessive heat, moisture, and direct sunlight.
What should I do if an item arrives damaged or incorrect?
Contact service@roveky.com or +86 17873331413 with your order reference and photographs where relevant.
Can eligible products be returned?
Eligible items may be returned within 30 calendar days after delivery, subject to the conditions described in our Return Policy.
Can an order be changed after it is submitted?
Contact customer service as soon as possible. Changes cannot be guaranteed once order preparation or shipment has started.
Contact Shanghai Xiangju Network Technology Co., Ltd. at service@roveky.com.